Answers to the questions RFID and NFC buyers ask us most often: minimum order, samples, pricing, lead time, chips, quality, warranty, shipping and returns. As the factory, we make every product on this site on our own lines in Shenzhen, so each answer below is our own policy.
Ordering and minimum order
What is your minimum order quantity?
Orders start from 1 piece. A custom piece is made from US$50 per order, which covers design, plate making and materials. Factory pricing applies from 100 pieces, project pricing from 1,000 pieces and volume discounts from 5,000 pieces. RFID readers, handheld computers and antennas are sold from 1 unit.
Can I order fewer than 100 pieces?
Yes. We make custom orders from a single piece, quoted from US$50 per order. From 100 pieces the factory price range shown on each product page applies.
How do I get a quotation?
Send the product, quantity, chip, size and artwork through our contact form, by email to sales@cedaglo.com or on WhatsApp. We usually reply with a quotation within 8 hours, and the quotation confirms price, lead time, freight and payment terms.
Samples
Do you provide free samples?
Free stock samples of our standard items are available, subject to availability; contact our sales team with the products you want to test. Stock samples are ready in 1–2 days.
How much do custom samples cost, and how long do they take?
Custom samples start from US$50 per order and take 5–7 days. The custom sample fee is credited against a bulk order of US$5,000 or more, depending on the product and order terms.
Pricing and payment
How is your pricing structured?
Every product page shows four price rows: custom samples from US$50, a factory price range for 100–999 pieces, project pricing from 1,000 pieces and volume discounts from 5,000 pieces. RFID devices show a starting price for 1–9 units; distributor and volume pricing is quoted on request. The final price depends on the chip, material, size, printing, encoding and packaging.
Which payment methods do you accept?
We accept T/T bank transfer, PayPal and credit card. Payment terms are confirmed on each quotation.
Production and lead time
What is your production capacity?
Our nine automated production lines in Shenzhen make more than 10 million pieces a month: about 5 million smart cards, 3 million tags and inlays, 1.2 million RFID wristbands, 400,000 key fobs and NFC tags, 200,000 LED wristbands and 200,000 animal and pet tags.
How long does a bulk order take?
A 10,000-piece card order, or 5,000 tags, wristbands, key fobs or pet tags, takes approximately 7–10 days, depending on the production schedule and season. A new mould or shape adds about 2 weeks. Rush production is available — contact your sales representative.
Customisation and chips
Do you offer OEM and ODM?
Yes. Under OEM we produce our standard designs with your logo, printing, encoding and packaging. Under ODM our Shenzhen engineering team develops a new size, shape, material or antenna to your brief, tunes it to your reader and mounting surface, and approves it on a sample before volume production.
Which RFID and NFC chips can you supply?
NXP NTAG213 / 215 / 216, MIFARE Classic, Ultralight, Plus and DESFire EV2 / EV3, ICODE SLIX and UCODE 8 / 9; Impinj Monza R6, M730, M750 and M781; low-frequency EM4100, EM4200, EM4305, T5577 and TK4100; Alien Higgs, Fudan FM11RF08 and contact chips SLE4442 / SLE4428. Other chips are available on request.
Can you encode the chips and print variable data?
Yes. We encode UID lists, NDEF URLs and EPC numbers from your data file, and print or laser-engrave sequential numbers, barcodes and QR codes. Every encoded piece is checked against your data before packing.
Quality, certificates and warranty
How do you control quality?
Our factory is certified to ISO 9001, ISO 14001 and ISO/IEC 27001; the last covers your encoding data and keys. We use original chips, inspect the appearance of every piece and read-test every order before packing. Details are on our Quality & Warranty page.
Which test reports can you provide?
Depending on the product: RoHS, REACH, FDA / LFGB food contact, California Prop 65, EN 71-3 toy safety and OEKO-TEX Standard 100 for cards, tags and wristbands; CE, FCC, UKCA, ISED and UN38.3 / MSDS for readers and other devices. Current copies are available from our sales team on request.
What warranty do you give?
12 months from delivery for cards, tags, labels, wristbands and inlays, and for RFID readers and antennas. Confirmed manufacturing defects are replaced free of charge or refunded for the affected quantity.
Shipping and returns
How do you ship, and how much is freight?
A single card or tag (up to 100 g) ships to the contiguous United States for a flat US$9.90 and arrives in 5–10 business days after 1–2 days of processing. For all other products, quantities and destinations, freight is calculated by shipping method, carrier and full delivery address; we ship DDP by FedEx, DHL or UPS express, by air or by sea, and confirm the cost with your quotation.
What is your return policy?
Unused stock standard items in their original packaging can be returned within 30 days of delivery, and we refund to the original payment method within 7 business days of receiving them. Custom, OEM / ODM and encoded orders are returned only for manufacturing defects. Full terms are on our Ordering & Trade Terms page.
Need a quotation or a sample? Send the product, quantity, chip and artwork, and we usually reply within 8 hours.
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